TVape

Purchased a Utillian 421. After just over a month of regular use I went to clean it. When I tried to pull the stem out of the mouthpiece the adhesive holding the glass to the metal let go. TVapes CS is super slow, and by the sounds of it theyre pointing at the part of their no hassle warranty that excludes glass to deny my claim, and merely gave me a link to replace the $10 part. I will definely take my buisness elsewhere to replace it, and for any future purchases.

i bought a focus vape tourist off the site and recieved it quickly and the product worked great initially but had a issue later but the company quickly helped to get a replacement shipped out quickly great customer service and speed.

This company, has some of the best customer service I have ever encountered, when I had a problem with my Zeus Smite charging, I simply contacted their customer service, and mailed them my device and had a new one back in 3 days,I found that to be amazing, and have others deal with this company

Very poor customer service . Long processing times . Company does not reply to e mails . I recommend anywhere else not worth the risk just for a free grinder . You can get price match from most other Canadian vape stores and they will respond and ship out your order faster. Tvape used to be good when they first opened but is now the worst .

I chat with a certain Ali as soon as i got on there site and he was very helpfull!!