Sales and service at this store is excellent! I bought a TV in person there in 2021 and this month again made a purchase from the same department. My salesperson, Raman, was so kind, polite and helpful - she gave me all the info I needed over the phone, and then sent me all the instructions to complete the sale via internet. I also previously spoke to Medha and Sherri by phone in the sales dept. and they were also very helpful and genuinely nice! I would definitely shop at this store again. Lire plus
Very good staff in Gary and Ria.Bought all my furniture from the Richmond store at a very reasonable price.Delivery was prompt except for Ashley product which took longer to arrive from California. Delivery guys were super helpful with assembling and setting up in the right places.Definetly sending my friends to this store.Lire plus
Navjot and vikram are really good . They are so kind and helpful. I order some furniture and they come to drop and they set everything and collect all the garbage after set up the furniture thank u guys ?Lire plus
Fabulous , professional, incredibly helpful and warm....As an interior decorator I deal with many, many companies and have loved my shopping experience and suggestions from furnitureland.
I would recommend them over and over again to anyone
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I want to thank Emil F. specifically for his excellent service. The mattress set I purchased Black Friday proved defective, and went I attended the store and met Emil (not my original salesperson) his first words were that he would take care of everything, and he did. Emil was friendly, efficient and reassuring, explained my options and made recommendations, and it was most appreciated. Emil is an excellent ambassador for the Brick Park Royal.Lire plus
I really like their products. They are not in the US so a harder sell in Canada. A good company to buy from. Unfortunately, turn over in staff(what retail doesnt) does not always make for the best customer service. However, they do try. Lire plus
Very organized store and had an awesome experience with my purchase yesterday.. Amit is an experienced and knowledgeable sales person who is very detailed in his work and it helped us to take a good decision.. highly recommended..Lire plus
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