I have been a very loyal and satisfied customer of BMO for 17.5 years at the Cloverdale branch. The customer service tellers are sterling each and every time I go to the bank. Just the other day I was there with my 8 yr. old son helping him with his savings account. Today I got a thank you card in the mail with a handwritten note from Bev a "C.S.R." agent thanking my little guy for his autograph. Now that's how you build future loyal customers little personal touch appreciations.
Kudos Bev!!
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After being totally unappreciated at CWB in the same complex, I went here to set up an account. I was dealing with a very pleasant and helpful lady (Annie) within 5 minutes. She took the time to ensure the accounts I started were exactly what I needed and understood. In and out in less than half an hour and felt like my business was appreciated.
Nothing but good things to say and thanks Annie.Lire plus
Love the service - at least in comparison to previous banking. Rare to have line ups, and I prefer to do my banking in person. Friendly staff that know me by name....where do you find that any more?Lire plus
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