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Overall, Al Madina is a decent place to grab some takeout food from. The food is quite delicious most of the time, but sometimes, they would be out of rice, or other menu items. I believe myself to be relatively well versed in (Canadian) shwarma, and out of all of the shwarma places I've been to, Al Madina's cannot be beat in terms of the taste alone. However, there are many catches. Firstly, the food is very expensive for the style of eatery it is. A plate shwarma costs over $13 (with everything) and since a month or so ago, additional types of sauces cost 75 cents extra. The serving is adequate, but I wouldn't say that it is worth $13 + extra for sauce. Secondly, there's the service. Depending on who your server, the portion of the food can vary greatly. Whom I think is the current owner, gives out the smallest portions. Some of the servers are not very friendly. Lastly, did I mention how expensive it is? They removed the double shwarma sandwich for $10 deal. (I think it was 10 bucks, anyways)
I recall when this restaurant opened about 2 decades back. There was much more competition in the locale and as such the standards of this enterprise were much higher. When one of the owners passed away things began to slide. Now the buffet is scarce and tired, the service is non-existent, the prices not advertised hit you like lead when you go to pay. They have even stopped selling at the Waterloo Market now from what I can see. At one time I would come down to visit (about a two hour drive) and always pick up a few of their more notorious dishes, but not now. The hygiene is questionable inside the establishment as well which leads me to wonder how it has come to such a state. Perhaps the second generation does not care as much as their parents and can't be bothered to put any effort into the business. Then again it may be a cultural thing? Don't know what it is that has ripped this place from being spectacular at one period in time to the disgrace it has become, but it is not worth the bother to return unless there is a 180 degree shift in cleanliness, hospitality, better selection, fresher food, and better pricing.
i am a student and i always eat shawarma with mango juices is fantastic melts in my mounth everytime , is freshly made infront your eye, has almost 30 diffirent type of toppings that you can put in and also open everyday amazing price amazing food ,i suggest if you want to eat healty and want to save money goto almadina egption rest,at university plaza amazing food amazing atmosphere ,cant wait to go again,,,
I went in looking to try their Falafel's I have heard so much about but they were just plain out but the very personable server suggested I try a Chicken Shuarma and boy was he right. This pita dish melted in my mouth and was fresh, tasty and fulfilling. I enjoyed a Mango drink with this and it accented it perfectly. Hats off to the service person for a great suggestion and a fantastic personality. Great friendly service and very appealing food. Thanks for a great evening!
I came here on a Saturday night with a group of friends for the very first time, and boy was it worth it! Irresistable food (and a nice variety of it, including several of their home-made sauces, fresh salads, chicken, lamb, falafel, etc.). The service was excellent, we were made to feel like we were at home. Their egyptian tea is wonderful. Will definitely be back thats for sure!
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