My friends and I went there on a Saturday night and found one of the waitress' extremely rude and loud. At one point she was yelling profanities at a few people we assumed were her friends? The people beside us had an issue with their bill - and this young waitress over talked them and was impatient. We overheard her call them names as she walked away from their table, we were shocked by this behavior and it only went downhill from there. At one point she came over to our table to serve us and voiced her opinion on a conversation my friends were having - it was a negative comment (we have no idea who she is/nor her with us, but she felt the need to put us in our place), and afterwards, we all felt antagonized as she sat at the bar and shouted confrontational comments in our direction. We paid our bill and left without causing a scene. Sad. Will not be returning anytime soon.
The server in this description had a very short tenure at The Copper mug. As our patrons will verify, this conduct is by no means representative of our existing customer service staff. We have been in business since 1995 and strive to maintain a high level of professionalism in all respects
Par Restaurantica12
25 octobre 2010
good pub
I go to the mug for the pints, but have eaten there. Most of the menu is fried. Would like to see more heathier options. Do not get the wings the night after wing night, as they are precooked and hard by then.
Love the pub, always a good time.
