Never go back again
Very expensive and the service was awful. A staff was very rude. Never go back again.
Réponse d'entreprise 19 février 2013
Breathdeeply, we're sorry you were frustrated with us. It is very unusual for anyone to complain about our staff and I take the complaint very seriously. Please contact us at any time to discuss your experience - we strive to improve! Veterinary costs are expensive. Many clinics, like ours, have laboratories, radiology, surgical suites, dental services, emergency and treatment areas and a family practice all rolled into one. And our staff are not just there to give vaccines and do exams, but they also are surgeons and nurses that can handle themselves in any of the departments I just mentioned.The Canadian Veterinary Medical Association has published an excellent article called, "Understanding Veterinary Fees in Canada". I cannot post a link here, but if searched, I hope it would be of some help. Again, our apologies. We hope to hear from you again.