The brand new vacuum I purchases from this store, lasted ten minutes before it overheated and quit. When I returned it to the store, the store keeper asked me if I had the receipt, I gave it to him, and went to the car to get the power head; when I returned the receipt had magical disappeared.
He said that it runs fine, and that I did not know how to operate a vacuum, and he could not return my money because it ran for a minute before he unplugged it. Obviously he had similar complains.
I drive from Cornwall to Peterborough to shop for their industrial supplies. They last me forever, and I have never had to return products, vacuums well-serviced, atmospheric place