Time and time again this East Side Mario's disappoints. I've had numerous instances here where the food has taken an unreasonably long time. Pick-up or dining, expect to wait a good hour before being getting your food. Once when I had ordered food to be picked up, after waiting twenty minutes longer than what they had told me, they came out to tell me that they ran out of chicken and I would have to substitute my mainly-chicken meals with something else. The service here is so frustrating it borders on stressful. Do yourself a favour and just make your own food, it's way easier.