Kelsey's
3.5/5
Ouvert jusqu'à 00:00
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Détails
Information
Évaluations
Localisation

Type de cuisine

  • Cuisine américaine,

Atmosphère

  • Familial,

Langues parlées

  • Anglais,
Localisation
124 Woodlawn Road West, Guelph ON N1H 1B2
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Prix:

  • 11 $ à 25 $,

Modes de paiement:

Évaluations et commentaires - Kelsey's

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3.5/5
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  • Très bien
  • Bien
  • Faible
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Restaurantica12
Par

Awful Place

Awful Awful Place. Food was cold and disgusting and considering how long it took to get out to us it should have been the most delicious meal I had ever had. I'm not one to complain normally but I decided to post about because this is the third time we have been and it has just been a regretful experience. The servers are always friendly but unfortunately everything is way too overpriced for what we got all three times and I have yet to have a hot meal there. When we complained the last time about the food, management didnt seem to be any better. The manager that we dealt with was cold and didnt seem to care much. So we paid and left but we will never be back and will never, EVER recommend that place to anyone.

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Restaurantica12
Par

Not Bad!!!

I had heard bad things about the service here so was a little leery of having dinner here a few Friday night's ago...I was pleasantly surprised, not so much by the food - which is OK but a little overpriced in my opinion - but by the service. Friendly, efficient waitstaff...always smiling and very welcoming...makes me want to return. The restaurant itself is nice....with large booths along the perimetre and tables in the centre. Saw a variety of patrons from families with well behaved children, to young couples, and a small group of middle aged women (us) enjoying each others company and some cold beer.... Not a bad place at all!!

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Restaurantica12
Par

Will not be back!

Arrrived at 6pm, order was taken at 6:45. Dinner did not arrive until 8:00. Sever never stopped to see if we wanted more drinks-just walked by, asked bus person to get our waitress-(Resturant was not busy) The person that brought our dinner was not our server (manager?) She did mutter something about the wait and ran off. We could have walked out nobody would have noticed.Went to cash to get bill, the same girl that served dinner was at the cash. When I mentioned the poor service & quality she said "I will speak to the server! Will not return! Will not recommend!.

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Restaurantica12
Par

WORST SERVICE

First time visit to the kelseys in Guelph. Went around 9 pm. Lounge and bar areas weren't very busy, we decided to sit on the patio due to beautiful weather. Bartender sat us and said server would be right out.... WRONG. Took 15 minutes just for a drink order. then after she took the order the drinks came about 10 minutes after. We were ready to order but didnt have a chance because the server basically dropped the drinks on the table and ran back inside.. so we waited about 10 more minutes to order food. Not the normal service for a place like Kelseys, being a franchise restaurant. We had a philly cheese steak sandwich and a burger, food was good, what we expected for kelseys. After all said and done we did not leave until just after 11 o clock... 2 hours for a beer each and entrees... not impressed with the service. Tables seated inside after we had arrived had all ate and paid before we even finished our meals.. again terrible service.

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Restaurantica12
Par

Not Bad - Not Great

We came at a busy time, so expected to wait. So we go to the bar, and the bartenders were asleep at the wheel. They didn't ask us if we wanted drinks, which is weird considering that's their jobs. I had to "interrupt" the bartenders to ask. Other than that service OK. The food was quite good, pretty good steaks, and cold beer. So not a bad restaurant, but could be better, with better bartenders. The food is what you expect, enough food, cooked OK, and satisfactory for a bar / grill. Another suggestion I would have is do something about the decor. We waited at the bar, which had cheap football jerseys on HANGERS. If you want a sports bar feel, at least order autographed jerseys (upper deck is good to buy), thowbacks, or good jerseys in FRAMES. I'm sorry but sports jerseys on hangers look cheap and amature.

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