All I got was very snooty dismissal. I explained my situation and they treated me with disregard and expected me to pay for this kind of service? No. I didn't use their service. Very disappointed. The person who was assigned my case chose to behave in a way that is unbecoming and rude. I was cooperative and gave solutions but in the end I guess if you're lazy and not up for actually working for money you'll just chose the easy tax returns and clients who don't stand up to your horrible service
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