Marios Towing

Flat tire in the rain. Picked me up on an BCAA call. Tow truck has no jack! Doesn't listen to my explanation where my jack is. Puts car on flatbed and tows me further from home into the first driving snow of the season to a Midas and leaves me with the advice not to drive on a 'donut' in this dreadful weather. No kidding! So instead of solving my problem he arrived ill equipped, didn't listen and made my problem much worse and potentially dangerous.

Excellent service, very professional and very prompt. Either service has improved since previous reviews or the other reviewers were unlucky enough to have been bumped by an emergency call but in the two times I've had to call Marios I certainly did not experience any delays or rudeness. I would hope you reported that to the Marios management instead of just the internet.

Damaged vehicle and didn't even try to resolve the situation

These guys sure know how to live up to their poor reputation. I had my car impounded here for 7 days and although the initial gentleman that picked up my car assured me he would take of it, upon picking it up, I noticed damage to the bottom front end splitter. Mind you this is on a brand new car with about 800km at the time. This particular car I baby and I know for a fact there was no damage there. It's clear it was damaged during loading or unloading. They took no responsibility.

Best customer service

Troy and Nick were fantastic to help me. Don't bother calling anyone else, these guys care about your vehicle and beyond that they have customer service that goes the extra mile. Thanks again to Nick and Joy and Troy

Call anyone else! Was given a 15-30 min wait time for a simple boost. Two hours later, after calling twice for an update and given the "they're on the way" treatment. Showed up and treated me like an inconvenience to them. Unbelievable!