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Jo-E Cycles is an Bikes, Electric bikes and Ski & Snowboard rentals and sales company in Downtown Vancouver.
Jo-E Cycles was created to provide people with a new way of exploring V...
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Unbelievable customer service every time I have had any contact with any of the staff. I ordered a product from them that they had to have shipped in specially for me. I paid a deposit for it and then decided I didn’t need it after all. The product had already shipped but they still refunded me no questions asked.
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I just picked up my first ever carbon frame road bike from BSP in North Vancouver. Not only am I wonderfully impressed with the bike (a Trek Domane) but I am ridiculously impressed by the quality of the customer care I received from the moment I walked in the door.
The techie that took care of me the most (Simon) was warm, encouraging, supportive, very knowledgable - and relentlessly asked questions to make sure we found the right bike for me. From the earliest visits - right through to test riding the shortlisted models, I could not have asked for better client care.
On buying a computer and some other bits and bobs, James (store manager) was again, utterly obsessive about making sure I got the kit that was best suited for the type of riding I was planning to do. With the help I received from the other fellows in the store, I can give five big, yellow, shiny stars to BSP in North Van. If I could, I'd give them six - and I would say I am typically a very fussy customer.
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768 Denman St, Vancouver BC V6G 2L5
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10-73 6th Ave E, Vancouver BC V5T 1J3
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2429 Main St, Vancouver BC V5T 3E1
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8 Broadway E, Vancouver BC V5T 1V6
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1717 4th Ave W, Vancouver BC V6J 1M2
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