This company is so awful. My washer machine broke I called on a Monday. They couldn't get the service guy out till Friday. The service guy said my Samsung washer needed a new wiring (2year old washer) . They didn't order the part till the following Wednesday they said it could take up to 14 days for the part to come in ... 7 weeks later the part arrives, when I called them for a update that's when they told me the part had arrived and it would be another week for the guy to put the new part in!
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