I had made contac...
I had made contact with Rebel Tents hoping they could provide me with tent services for a cottage wedding. The company agreed on 2 different occasions to come out for a site check to see if they can work with the space we have. We had to take time off work to arrange for these meetings, and both times the company failed to show up. They did not attempt to contact us to tell us they would not be able to make it. They have yet to return our calls or follow up with our file.
Réponse d'entreprise 27 janvier 2016
I sincerely apologize for your unpleasant experience. We perform hundreds of site visits every year, free of charge, and we approach each and every one of them with deliberate care and attention. If your particular matter has not yet been resolved, please contact us directly and give us another chance to regain your trust.