H&R Block

Went there to replace myvisa card went in they told me they had no internet so I went back later in the eveningon my lunch break to see if I could get the card replace receptionist at the front desk was cluelessto what she was doing went to call a senior staff to deal with matter was toldthat she will be there soon sat for half hour still waiting for help I explained to the receptionist at the desk that I wason mybreak if she could get help for me abit faster she seems as if I was bothering her