Car was towed at 10:57am Monday and by 8:45am Tuesday I was at their location to pick my car only to be charged for 2 days of storage worth almost $300. I was told it’s just their policy of using calendar days and if I came within the day it would have been $50. Called them the night before and was not made aware of this policy on top awful customer service over the phone. I’ve reached out to 311 to open and incident with their traffic department to really look into who they dispatch.