Village Mall Walk In Clinic

I came this afternoon because i want to ask prescription for my daughter she have cough and colds for 3days it was quick this time to get in since there’s no patients at all however I am very disappointed to the Doctor who attended us my baby doesn’t want to be check like the usual body parts that need to be checked and it seems the doctor doesn’t know how take off and ended up hurting my baby and leave a scar on her side lips bleeds . His name is Dr Klerk I’m not happy with my visit.

Shameful. Was directed to find another clinic after discussing my reason for a visit because the front desk believed they would be “full by the time you get here”. I live 2 kms away by the way and front desk never bothered to ask where I was coming from. Disgraceful.

Someone here does not know how to tell time. I arrived at 2:35 p.m. (hours posted as until 3:00p.m. NOBODY in the waiting room!). Was told they were closed, even though the door was open. What a rip. They're not the only ones with things to do, places to be and a life. My appointment woulda taken less than five minutes or less. Thanks for nothing.

Although this clinic has great doctors the management Debbie has no people skills and makes people very belittled when there is a change in the schedule or anytime you need to deal with her. People are there because they are not feeling well and she makes your day so much worse. If you’re gonna work in health care show some compassion and empathy.

Joke of a clinic. Arrived at 12:40. Was quoted an hour so I left and came back. Waited another hour in waiting room and nearly half hour waiting for the doctor. While waiting room stunk like dirty boots and body odour. NEVER COMING BACK

Well, all I needed was my refills done. Came WAYYYY early in case it was busy so I wouldn’t be late for work. They told me it would be an hour wait and to have a seat. Two hours go by and someone after me has their name called. I ask to see where I am on the list and they told me I was marked “away”.... WHEN I DID NOT LEAVE AT ALL. So unprofessional.

I have been coming to this clinic for over 5 years. The ladies at the front are usually very friendly. My doctor has been taking good care of me. Very appreciated since this is a chronic condition.

Was told 45 minute wait, came back after 30 minutes to wait another hour. Listened to front desk tell me there was one person ahead of us then she told the same thing to another person after I sat down. I can handle a busy office but it’s frustrating to have to listen to front end staff talk about their personal lives at the front desk and in the office beside the waiting room. 3-4 staff standing around visiting the whole time we were there. We left as my son was in too much pain to sit and wait

Treated us like 5 year olds, wouldn't listen to my symptoms and tried to sell us on a completely unrelated medication. It was ridiculous.

Great treatment

I have always been treated with respect and all my questions about my treatment answered to my satisfaction

This is the best ...

This is the best walk in clinic in reddeer. They are compassionate and get right to the problem and if they can't help they will send you to someone that will. Love all the doctors and the ladies at the front desk.

very poor service...

very poor service, not worth waiting for 2 hours